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PRIVACY POLICY

This Privacy Policy ("Policy") governs the data collection, retention, and usage practices of College Movers & Junk Hauling ("Company," "we," "us," or "our"). This Policy applies to all visitors, users, and others who access the website located at https://www.collegemoversandhauling.com (the "Site").

1. INFORMATION COLLECTION AND DATA CATEGORIES
The Company collects "Personally Identifiable Information" (PII) that you voluntarily provide through Site-based lead forms and inquiry modules.

  • Identity Data: Legal name and service-related contact details.

  • Contact Data: Email address, telephonic numbers, and physical service addresses.

  • Service Data: Specific descriptions of inventory, logistics requirements, and junk removal needs.

  • Technical Data: Through the integration of Google and Meta Pixels, we automatically collect IP addresses, browser types, and user behavior analytics to optimize advertising performance.

2. LEGAL BASIS FOR PROCESSING
The Company processes personal data under the following legal frameworks:

  • Contractual Necessity: To provide estimates and perform moving or hauling services.

  • Legitimate Interests: For website optimization, fraud prevention, and internal marketing analytics.

  • Consent: For any marketing communications, specifically regarding telephonic and SMS outreach.

3. SMS AND MOBILE COMMUNICATION COMPLIANCE
By providing a mobile telephone number, you explicitly opt-in to receive recurring automated and manual text messages (SMS/MMS) from the Company.

  • Scope: Communications include, but are not limited to, service estimates, scheduling confirmations, and project updates.

  • Opt-Out: Users may revoke consent at any time by replying STOP to any mobile message.

  • Third-Party Disclosure: Notwithstanding any other provision in this Policy, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes text messaging originator opt-in data and consent, which will not be shared with any third parties.

4. THIRD-PARTY DATA PROCESSORS
The Company utilizes third-party sub-processors to facilitate Site operations:

  • Wix.com: Provides the infrastructure for website hosting and database storage.

  • Make.com: Facilitates API-led automation for lead management and communication.

  • Advertising Partners: Google LLC and Meta Platforms, Inc. (via tracking pixels).

5. DATA RETENTION AND SECURITY
The Company maintains PII for the duration necessary to fulfill the purposes outlined in Section 2. We implement reasonable administrative and technical safeguards to protect your data. Data that has reached its end-of-life or has remained inactive for an extended period shall be securely deleted or anonymized.
6. USER RIGHTS AND DISCLOSURES
Under applicable state and federal laws, users may exercise the following rights:

  • Right of Access: Request a copy of the specific pieces of personal information collected.

  • Right to Deletion: Request the erasure of personal data, subject to legal and tax retention requirements.

  • Legal Compulsion: We reserve the right to disclose PII if required by a valid subpoena, court order, or government request.

7. JURISDICTION
This Policy is governed by the laws of the State of Indiana. Any disputes arising from the use of this Site or this Policy shall be subject to the exclusive jurisdiction of the courts located in Monroe County, Indiana.
8. CONTACT INFORMATION
For all formal inquiries, data requests, or privacy concerns, please contact:

College Movers & Junk Hauling
5029 N Lakeview Dr, Bloomington, IN 47404
(812) 228-8300, info@collegemoversandhauling.com

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