The 5 Things You Should Look for When Selecting a Mover

Hiring a moving company is the most important decision you’ll make during your relocation process. The right mover can save you stress, time, and even money, while the wrong one can create headaches you’ll never forget. Before you sign a contract, it’s worth doing your research. Here are the five key things you should look for when selecting a mover:

1. Do They Have Employees or Use Subcontractors?

A reliable moving company will have trained employees on staff, not just a crew of subcontractors. Employees are typically better trained, more accountable, and held to company standards. Subcontractors, on the other hand, may not always deliver the same level of service, and you have less clarity about who will be handling your belongings. Ask directly whether the movers are full-time employees or independent contractors.
2. Are They Insured and Do They Have Their Operating Authority?
A legitimate moving company should carry insurance and the proper licensing to operate. This protects you in case of damage, loss, or injury during the move. If you’re moving across state lines, your mover should have a U.S. DOT number and operating authority from the Federal Motor Carrier Safety Administration (FMCSA). Don’t hesitate to ask for proof, any reputable mover will be happy to provide it.

3. What Is Their Reputation?

Reputation matters. Look for movers with a history of satisfied customers. Check online reviews, testimonials, and ratings to see how prior customer’s experiences went. Pay attention not just to the overall rating but also to how the company responds to complaints, professionalism and accountability go a long way. You can also ask friends, family, or real estate professionals for recommendations.

4. What Are Their Hiring and Training Requirements?

The quality of your move depends heavily on the quality of the crew. Find out what standards the company sets for its team. Do they background-check employees? Do they test the fitness of their applicants during onboarding? Provide training in proper lifting, packing, and safety techniques? Companies that invest in their workforce are more likely to handle your belongings with care and professionalism.

5. What’s Included, and What Are the Extra Charges? (Pricing Transparency)

Pricing can be one of the trickiest parts of choosing a mover. A trustworthy moving company will provide transparent pricing with no hidden fees. Make sure you understand what’s included in the estimate, such as packing materials, equipment, fuel, and labor, and what could cost extra, like stairs, long carries, or oversized items. Get everything in writing so there are no surprises on moving day.

Final Thoughts
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Choosing the right mover comes down to more than just price. By asking the right questions and looking at these five factors; employees, insurance and authority, reputation, training, and pricing, you’ll set yourself up for a smooth, stress-free move.